Positive customer review (and what I learned about Yelp)

A satisfied customer contacted me asking if he could write a review about our shop somewhere online. I set up a Yelp account for the business then and he posted this review:EV Powers

FIVE STAR RATING    * * * * *

The battery on my 2001 Honda Insight hybrid died and needed replacing. I found EV Powers through a hybrid car forum where he came highly recommended.  I emailed them to ask about pricing, and he called me within 1 hour to respond to my questions.  Eric Powers called me right away and was VERY informative and gave me several options for getting my car running again.  Eric is extremely knowledgeable about hybrid cars and was willing to talk to me for a long time over the phone to answer all of my questions.

I decided to go with the option of having Eric replace the battery on my car with an upgraded (high capacity) brand new battery.  While I had my car there I had Eric clean the EGR plate and check out several other issues I had with the car.

One thing I really appreciated was that Eric gave me an accurate itemized price quote ahead of time so that I knew what I could expect to pay for each service.

I live near Chicago so this was about a 2.5 hour drive for me to Madison, but was well worth the drive.  I drove up in the morning and he had all of the work done by lunch time, as promised.  During the install I used their WIFI to do a bit of work, and watched the car get worked on while I asked countless questions about hybrids and Honda Insight’s in general.  The install went very smoothly and the car feels amazing to drive with the new battery.

I highly recommend EV Powers

- Ryan R.

The review is still on Yelp, but you have to find the tiny “filtered reviews” link under the “Meet the Business Owner” section on the left.  Then match up a “captcha” phrase to prove you are not a robot.

Apparently the review was so good, that Yelp thinks it is spam and hid it. Interesting.

Hymotion Owners Manual

I have had several requests from owners of the Hymotion Plug in Hybrid (PHEV) system who are in need of the “Owners Manual”.Hymotion battery pack

Since I am part of a team of independent installers who are still servicing these orphaned units, I thought it’d be helpful to post it to the EV Powers site for future reference.

And if you are a current owner of a Hymotion system and need service, give me a call. I’d be glad to help.

EV Powers – Hymotion L5 User Guide V03

Enjoy!

Visit us at Isthmus Green Day. Find out about keeping your hybrid battery healthy!

Do you know anyone who is having problems with their hybrid battery?

Is your hybrid battery not as peppy as it used to be?Isthmus Green Day - Madison, WI

Come and visit our booth at Isthmus Green Day event on Saturday, April 20 9am-5pm and we’ll tell you what talk about solutions.

I’ll share tips on how to keep your battery healthy as well as giving away some fun EV Powers “Hybrid Battery Hero” magnets.

And don’t forget to join our mailing list to be entered into a drawing for $100 off a new hybrid battery installation, or 10% off any a hybrid battery balance.

Honda Insight Battery removal

IMA_batteriesA customer called us up the other day asking to have his battery pack removed from his 2000 5-speed Honda Insight. His pack was worn out and he decided he will simply drive without the electric motor while he saves up the money to possibly buy a new pack.

He stopped by at lunch and fours hours later, we had removed the pack, taken all the cells out, replaced the empty pack, and set him up for gas-mode driving.

He still is getting great gas mileage, but with a little less oomph. Kind of like driving an low-powered 1980′s diesel. He won’t be winning the Indy 500 in it, but it is more than adequate for everyday  driving.

Of course he could have chosen a different option for his failing pack, but this is what works best for his situation.

Are you stuck with a bad hybrid battery? Not sure what to do?  Call me and I can help you sort through the choices, and then get you back on the road and enjoying your hybrid again.

Call me at 608-729-4082 and let’s talk!

After 6 Months Our Zap Xebra is Legal!

The Zap Xebra’s license plate came in the mail today!!!!Zap Xebra with License Plate - EV Powers

For the past 6 months I have been working through a drawn out process of getting a Wisconsin title and license plate for the Zap Xebra I previously acquired.

If the Zap had previously been titled, I could have walked right in, followed normal procedure and walked out that same visit with a new title in my name. But because this was a vehicle from 2006 that had never been titled and all I had was a Manufacturers Certificate of Origin (MCO) it made the issue very complex. It is unusual for a consumer to ever be in possession of a vehicle’s MCO, much less turn it in to try to get a title. Usually that is done by the dealer.

Anyway, over the past 1/2 year I have been asked to do an amazing number of things.  Most requests came sequentially rather than all at once, and originally the requests would come by mail which drew the process out even longer.  By the end, the DOT representative and I would communicate by email and I would physically drop things off at the DOT main office which streamlined things a bit.

The process involved:

  • Filling out the DMV MV-1 form
  • Payment of registration fees and taxes
  • Verbal confirmation that the vehicle had a Federal Safety Certification Label
  • Turning in the Manufacturers Certificate of Origin
  • Taking a picture of the Federal Safety Certification Label
  • Taking a picture of the vehicle
  • Weighing the vehicle at the DOT Scale on the interstate 80 miles away and witnessed by a State Trooper (This request was rescinded after I offered an alternative.)
  • Weighing of vehicle at the local certified scale witnessed by a police officer (The scale was at our town’s Grain Elevator)
  • Taking a picture of the above weigh-in
  • Having the above picture signed by the observing officer attesting to the fact that he witnessed the weigh in. (This request was later rescinded and alternative made.)
  • Sending an email from the official work email address from the officer who witnessed the weigh in attesting to the fact that the weigh in phot is correct.
  • Returning of the refund that DMV inadvertently automatically generated because the process had taken so long.
  • Providing a bill of sale.
  • Sending in a handwritten statement from me of the odometer reading
  • Sacrifice of my firstborn son (Just kidding about this one.)

Whew!!!!

While the paperwork was being processed, I was pulled over by the local police several times. The first time was within 24 hours of driving it on my city’s streets. The final time was about two weeks before I got the plate in the mail. I got very used to carrying around up-to-date paperwork so I was ready for these instances.

Technically, I have only received the license plate, but not the title, but I assume the title will make its way here shortly.

A special thanks go out to everyone who helped make this happen: Preston, Tim, K-Man, Jesse, Chris M, and everyone at Sector at 67, Deputy Hanson, RI18 at the DOT, and my patient family.

I am looking forward to many miles with the Zap!

 

*** UPDATE *** Title arrived a few days later, so the process is complete.